The plumbing companies we work with don't lose jobs to "we'll call you back." Their emergency intake lands the call at the right tech, the quote flow books the work on the spot, and last year's clients get a water-heater flush reminder without anyone in the office lifting a finger.
Talk about your businessMost "plumbing website" templates give you a hero, a list of services, and a phone number. The businesses we work with need more than that.
01 · Emergency
Burst pipe at 11pm. The form on the site pings the on-call tech directly, not the office voicemail. The customer gets an SMS acknowledgment in under 60 seconds and a tech ETA before they hang up.
02 · Install
New water heater? Repipe? Bathroom remodel? Each gets a project page with phase-by-phase photos, scope, materials used, and the budget band when you're comfortable sharing it. The work shows the work.
03 · Tools
Plumbing is hyperlocal. Each service area gets its own page — neighborhoods served, common jobs in that area, response-time expectations, and the local signals that put you above the franchise chains in search.
04 · Quote
Not a contact form. A real multi-step flow that asks the right questions — property type, scope, urgency — and lands in your inbox ready to quote, or better, lets the customer self-serve a booking slot directly from the estimate.
05 · Team
Plumbing is a trust business. Letting customers see who's coming to their house — names, faces, certifications — closes jobs before the estimate call. Stock photos of unidentified workers do the opposite.
06 · Maintenance
The recurring-revenue side of plumbing — water-heater flushes, sump-pump checks, whole-home inspections. Annual-plan pages with pricing tiers, a self-serve signup, and automated reminders so customers never lapse.
A short reel from a plumbing client engagement — site rebuild, emergency-intake rewrite, and the maintenance-plan signup flow that turned one-time jobs into annual contracts.
60–90 min kickoff call. I write up what I heard, in your words, and you tell me what I got wrong.
Weekly demos on a shared staging URL. Plain-language explanations for every decision.
Domain wired, email live, llms.txt in place, Lighthouse 95+. You get a working site.
Optional retainer for hosting, security patches, content tweaks, and the next feature when you're ready.
30 minutes. If I'm not the right fit for your business, I'll tell you who is. No pitch deck, no pressure.
Book a call or email hi@rainerbuilt.com